Features
- 24/7 Proactive Monitoring to resolve issues before they become critical.
- Patch Management, Maintenance and Administration to protect & enhance your systems and keep them operating at full capacity.
- Customized Support Solutions unique to your individual needs.
- On Premises, Cloud, and Offsite Support for Remote Systems & Remote Workers.
Managed IT
Technology needs are constantly evolving, and the challenges of this evolution have increased dramatically as we progress through Shelter in Place orders and emerge into a climate where businesses must evaluate their needs for a successful future.
From on premises server and workstation environments, Cloud based infrastructure and virtual environments, to hybrid solutions marrying the best of each – we can help you make educated decisions to navigate this evolution effortlessly.
At Grayguard, we offer managed IT services custom tailored to your unique environment. If your in-house staff needs augmented support, a backup team to cover emergencies, a partner to consult, or your business needs us as your total solution – we have you covered.
Our services provide 24/7 proactive monitoring, maintenance, administration and software patch management for your workstations, servers and other important systems.
Network Management
Bundled with our other Managed IT offerings, or as an à la carte service for customized projects and ongoing solutions, GrayGuard provides expert services and resources to create a robust & secure network for your business.
We design and implement cutting edge wired & wireless network environments, multi-site and campus solutions, and provide 24/7 monitoring & administration. We can even handle interactions with your Internet Service Provider when they have an issue to resolve, and assist you in choosing the right technology from your ISP to handle your bandwidth needs and redundancy strategies. Few things are as important as keeping your business operational in the middle of an outage.
From routers to switches, access points to VLANs, SD-WAN to MPLS, multi-site to wireless bridge technologies, and everything in between, GrayGuard will take care of all your needs.
Features
- Design and Implementation of fast, robust & secure networks tailored to your business needs.
- 24/7 monitoring & maintenance to provide uninterrupted service.
- Expert knowledge in a wide range of network technologies.
- Managing your Internet Service Provider so you don't have to.
Services
- Penetration Testing - Internal and External. We'll test your systems to isolate any weaknesses and resolve them.
- Intrusion Detection and Prevention. Stop threats before they get a foothold in your systems.
- 24/7 monitoring to keep your business secure.
- Security Incident and Event Management (SIEM)
- Compliance Management. We'll do the dirty work for you, not pass off a list for you to complete.
- Multi-Factor Authentication (MFA) deployment.
- Content Filtering - Web and E-Mail.
- Employee Education - Phishing, Social Engineering, Access Attacks & more.
- Device Hardening
- Policy Writing & Management
- Malware & Spam Protection
Security
One of the many challenges faced by businesses today is securing themselves against threats from both internal and external sources. A data breach or destruction of data can instantly put your business on unfirm ground.
Our number one priority at GrayGuard is providing a secure environment to protect your business and customers from the threats of today and those of tomorrow, and we have offerings to pinpoint your vulnerabilities and eliminate them.
One approach we use is penetration testing, we’ll run your systems through the wringer from outside your network and within to uncover any vulnerabilities and eliminate them before they can be exploited.
An additional approach we offer are Intrusion Detection and Prevention services. These offerings analyze network traffic to expose malicious activity or policy violations, providing real time monitoring of potential threats and is rolled into Security Incident and Event Management (SIEM).
We also use a litany of tools to enhance the security of your environment, such as Multi-Factor Authentication (MFA), Content Filtering of web traffic and e-mails to limit potential exposure, and hardening your devices including servers, routers, switches & firewalls. We also provide malware and spam protection.
We offer Compliance as a Service at GrayGuard, doing the legwork in providing evidence to help you achieve your compliance requirements. From PCI-DSS to HIPAA, we’ll keep you compliant.
Employees are often the greatest risk to the security of your systems, but they can also be one of your greatest benefits with proper training. We provide educational resources & written policies to train your employees on how to protect themselves and your business from threats.
Disaster Recovery
Your file server has a major hardware failure. Your office building floods. An employee unknowingly infects a system with ransomware – holding your data hostage. A catastrophe can bring your business to a grinding halt, but with the proper tools in place you can recover quickly. GrayGuard’s Disaster Recovery strategies can help your business get moving again when disaster strikes.
We’ll formulate a step by step plan to ensure continuity for your business, with multiple scenarios to account for different crises. We’ll manage your onsite and offsite backups so that you can fully recover to a pre-disaster condition.
Services
- Work hand in hand with you to formulate disaster scenarios and step-by-step plans for business continuity and rapid recovery.
- Tested onsite and offsite backups to help achieve a pre-disaster condition.
Features
- Chief Information Officer as a Service coming soon.
CIO as a Service
Coming soon – Chief Information Officer as a Service. Helping you make strategic decisions with technology and data.